Trouble Playing Audio Files?

If you're encountering issues with audio playback, it might be due to outdated information stored in your browser. Follow the troubleshooting steps below to get back on track.

1. Try a Different Browser: Make sure your browser supports HTML5 for optimal performance. We recommend updating to the latest version of Google Chrome, Mozilla Firefox, or Opera. Give playback another go after updating.

2. Restart Your Device: Turn off your device completely, then restart it. This can often resolve playback issues.

3. Close Other Tabs and Apps: To free up your device’s memory and processing power, close any unnecessary browser tabs, apps, or software running in the background.

4. Clear Browsing Data: Clearing your browser's cache and cookies can help improve playback performance. You can do this through your browser's settings.

   
   

If you continue to experience issues, please reach out to our support team at [email protected] for further assistance.